What times are the tours, how long do they last?
How many people go on each tour?
Are the caves suitable for children?
Do I need to wear special clothing/footwear in the caves?
Can I take a pushchair or wheelchair in the caves?
Can I eat or drink in the caves?
Can I take my dog, cat, pet goat or llama in the caves?
Can I take photos or videos on the tour?
Can I take a torch in the caves?
Are there any toilets in the caves?
Are there any seats in the caves?
Has anyone ever got lost in the caves?
Are there discounts for students/unemployed/disabled etc?
Yes, the caves are a labyrinth of dark mysterious passageways which you would be unlikely to find your way through unaided; besides the tours are fun!
Wednesdays to Sundays and Bank Holidays (except Christmas and New Year), everyday during local school holidays.
What times are the tours, how long do they last?
Every hour on the hour, the first at 10am and the last at 4pm, they last for approximately 45 minutes.
How many people go on each tour?
Depends who turns up, there is no minimum and at busy times we try to limit the tours to a maximum of 40.
Are the caves suitable for children?
Depends on the child, most of them find
the caves great fun and our birthday parties are very popular, however
we do not recommend them for under 5's.
Do I need to wear special clothing/footwear in the caves?
Sensible footwear (boots or trainers) are recommended, stilettos are definitely not advised (even for the ladies)! Otherwise standard clothing is fine, remember, in summer the caves are much cooler than outdoors.
Can I take a pushchair or wheelchair in the caves?
It
is
possible
with
a
suitably
strong
pusher,
but due to the uneven floor
surface in parts of the caves it can be quite hard work and it will be
a bit of a rough ride! Please bear in mind that you, or someone in your
group will also need to carry a lantern.
Can I eat or drink in the caves?
No, there is no wildlife in the caves and if litter is kept to a minimum it will hopefully stay that way.
Can I take my dog, cat, pet goat or llama in the caves?
No, why would you want to? However Guide or Hearing Dogs are allowed.
Can I take photos or videos on the tour?
Yes, as long as you don’t annoy other people, but please keep up or you will not hear your guide and we would hate to lose you!
Yes very! You can’t take a torch but we will provide each family group with an Oil Lamp, it’s surprising how much light they give. Please treat the lamps sensibly and don’t give them to children. The lamps are hot on the top and may be dirty underneath.
Can I take a torch in the caves?
No, all our guides are experienced in using torches underground, inexperienced users may inadvertently shine their torch in other people’s eyes which can be quite painful when your pupils are fully dilated in total darkness. Our Oil Lamps create a far more pleasant atmosphere.
The caves are a constant temperature of 10 degrees Celsius (50 degrees Fahrenheit) all year. You may find them a little chilly in summer, but quite warm in winter.
Are there any toilets in the caves?
No, so please go before your guide gathers your tour.
Are there any seats in the caves?
No, but there are frequent stops during the tour while your guide explains things to you. However those with walking difficulties may have some trouble keeping up as you will be walking almost a mile.
Has anyone ever got lost in the caves?
Not yet, please don’t be the first!
They are reputed to be. Many visitors and even some of our guides claim to have seen or heard strange things down there!
Are there discounts for students/unemployed/disabled etc?
No, we try to keep our prices reasonable for everyone, we do however have reduced rates for pre-booked groups and senior citizens are charged at children’s rate.