Miles of mystery and history beneath your feet
Phone 020 8467 3264
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Frequently asked Questions
Yes, the caves are a labyrinth of dark mysterious passageways which you would be unlikely to find your way through unaided; besides the tours are fun!
Wednesdays to Sundays and Bank Holidays (except Christmas and New Year), everyday during local school holidays.
Every hour on the hour, the first at 10am and the last at 4pm, they last for approximately forty five to fifty minutes.
Depends who turns up, there is no minimum and at busy times we try to limit the tours to a maximum of 40 people.
Depends on the child, most of them find the caves great fun and our birthday parties are very popular. The caves may not be suitable for those of a very nervous disposition or with an acute fear of darkness. We do not recommend them for children under three years of age and please remember that unaccompanied children wiil not be admitted.
Sensible footwear (boots or trainers) are recommended, stilettos are definitely not advised (even for the ladies)! Otherwise standard clothing is fine, remember, in summer the caves are much cooler than outdoors.
It is possible with a suitably strong pusher, but due to the uneven floor surfaces in parts of the caves it can be quite hard work and it will be a bit of a rough ride! Please bear in mind that you, or someone in your group will also need to carry a lantern.
No, there is no wildlife in the caves and if litter is kept to a minimum it will hopefully stay that way.
No, why would you want to? However Guide or Hearing dogs are allowed.
Yes, very! You can't take a torch but we will provide each family group with an Oil Lamp, it's surprising how much light they give. Please treat the lamps sensibly and don't give them to children. The lamps are hot at the top and may be dirty underneath.
Only during the first part of the tour in the lit areas, once you go into the dark you will need to put your cameras and mobile phones away. Thoughtless use of flash can cause temporary blindness in the darkness of the caves.
No, all our guides are experienced in using torches underground, inexperienced users may inadvertently shine their torch in other people's eyes which can be quite painful when your pupils are fully dilated in total darkness. Our Oil Lamps create a far more pleasant atmosphere.
The caves are a constant temperature of 10 degrees Celsius (50 degrees Fahrenheit) all year. You may find them a little chilly in summer, but quite warm in winter.
No, so please go before your guide gathers your tour.
No, but there are frequent stops during the tour while your guide explains things to you. However those with walking difficulties may have some trouble keeping up as you will be walking almost a mile.
Not yet, please don't be the first! It is essential that you remain with your tour group at all times, if you have any problem doing so please inform your guide.
They are reputed to be; many visitors and even some of our guides claim to have seen or heard strange things down there!
No, we try to keep our prices reasonable for everyone, however there are reduced rates for pre-booked groups and senior citizens are charged at children's rate.
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